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  • What are mochi donuts?
    Mochi donuts are a delightful blend of traditional American donuts and Japanese mochi. They are made from a combination of mochiko (rice flour) and wheat flour which gives them a distinct chewy texture and light sweetness.
  • What makes umaido's donuts unique?
    At umaido, we pride ourselves on creating donuts that are not just tasty but also provide a unique eating experience. Our donuts are freshly made with the perfect balance of sweetness and chewiness that will make you say "umai" (delicious)!
  • How do I pronounce umaido?
    umaido is pronounced as "ooh-my-dough," with "umai" being the Japanese word for "yummy," and the "do" coming from the word "donut".
  • Do you have any new products or flavours coming up?
    We continuously strive to innovate and offer exciting new flavours and products. Follow us on our social media channels or subscribe to our newsletter to stay updated on our rotating menu!
  • Can I order for a special event or bulk orders?
    Absolutely! We are more than happy to cater for special events or fulfill bulk orders. Please reach out to us directly so we can discuss your specific needs and make arrangements.
  • How can I order for pickup?
    You can place a pre-order for pickup at order.umaido.com. Please note that flavours are subject to availability.
  • How can I order for delivery?
    We're available on DoorDash and SkipTheDishes. However, we encourage you to order for pickup at order.umaido.com or visit us in-store if possible to help us avoid high commission fees.
  • How do I make sure my umaido donuts stay fresh?
    Our donuts are best enjoyed fresh, but if you need to save some for later, store them in their box at room temperature for up to 24 hours. If you need a bit more time, pop them in the fridge (covered) for up to 3 days.
  • How can I reheat my donuts?
    We've got you covered! To bring back that just-out-of-the-fryer warmth, pop your donut in the oven at 350°F for 2-4 minutes or give it a quick zap in the microwave for 8-10 seconds. Just remember, all microwaves are different, so keep an eye on it!
  • Do you offer vegan or gluten-free options?
    Currently, our donuts are neither vegan nor gluten-free.
  • What allergens should I be aware of?
    Our donuts are made in a facility that also processes potential allergens, including wheat, eggs, milk, tree nuts, and peanuts. Our mochi donuts contain eggs, dairy, and gluten.
  • Do you provide nutritional information for your donuts?
    We do not currently provide nutritional information.
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